The 2017 Patient Survey is now available at http://www.smartsurvey.co.uk/s/StLawrenceSurgery/ for you to complete. This has been written in partnership with the Patient Participation Group. We like to know your views on how we are doing.
Archives for September 2017
As from Monday 2nd October you will no longer be able to order repeat prescriptions over the telephone. This decision has been taken following safety concerns, as there is potential for significant or dangerous mistakes with misheard drug names over the telephone. The options for ordering your prescriptions from this date will be:
1. By bringing your repeat prescription slip to the surgery and posting it in the box situated in the foyer.
2. Order your prescriptions through the website; the link can be found on our website http://stlawrencesurgery-worthing.nhs.uk/repeat_prescriptions/ and filling in the form at the bottom of the page.
3. Through on-line services. This is the most secure and quickest method. For this option we would need to issue you with secure access so please call into reception to complete the form. (Please bring ID with you). With this option you can order prescriptions, book appointments, and look at your medical records.
If your doctor thinks it is appropriate and safe, your doctor may issue a batch prescription (known as repeat dispensing) where you don’t have to ask the doctor each time for a repeat prescription. This is suitable for patients who are stable on the medicines. If you would like to know if you are suitable for this then please ask your pharmacist. We will then be in touch with you to put this in place.
If you order your prescription in other ways then please call into reception after 10.00am when they will advise you on your options.
The surgery will be closed from 12pm on Tues 10th October for staff training.
There will be a flu clinic at 2.15pm for booked patients only.
If you have a medical emergency please ring 111.