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Complaints and Feedback
Contact Us
We welcome feedback to tell us what we are doing right and what we can improve. In the first instance, please get in touch via our contact form
Friends and Family Test
The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It's a quick and anonymous way to give your views after receiving NHS care or treatment.
NHS Ratings and Reviews
We encourage our patients to let us know about their positive experiences at our practice. If you'd like to leave a review, please do so on the NHS website
Complaints and Concerns
If you've had a bad experience we'd also like to know. View our complaints procedure.
Practice Performance
GP Patient Survey
The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across England. The results show how people feel about their GP practice.
Care Quality Commission
The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care and encourages them to make improvements where possible.
Our overall CQC Rating was: OUTSTANDING
Safe Surgeries
Armed Forces veteranfriendly accredited
GP practice
Pride in
Practice
Gold
disabilityconfident Committed
Providing NHS Services
Contact
St Lawrence Surgery
79 St Lawrence Avenue
Worthing
West Sussex
BN14 7JL
Telephone: 01903 222 900