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Appointments
When we have reached our safe working capacity for any day, if you telephone, you will be advised on the best action to take.
- Before calling, please consider your community pharmacy.
Pharmacy and Self Care
See a Pharmacist
Many conditions can be treated without the need to see your GP.
Who to see?
Advice
Please make a selection to reveal who's best to deal with your condition.
Self-Care
Help and support available from many National and Local Organisations
Book an Appointment
We offer a variety of appointments, including home visits, with a wide range of healthcare professionals. Our team includes Doctors, Nurses, Paramedic Practitioners and Healthcare Assistants.
Urgent appointments for today or tomorrow
If you feel that your problem is urgent, you should tell the receptionist and every effort will be made for you to be seen the same day.
If the doctor needs to see you in person or you would prefer a face-to-face appointment, we will invite you to come in.
Ways to book
1. Telephone: 01903 222 900
2. If you need to book at the front desk, you will be asked to fill in a form to take the important information we need to get you the help you need. We can help with form filling if you would like assistance.
Extended Access
We also have extended access available. See our Out of Hours information.
Book a Routine Appointment
A GP is now a part of our highly trained reception team, ensuring the correct care is provided for each and every patient and that appointments are made efficiently. The care offered may consist of advice from a GP or an appointment with an appropriate health care professional.
Ways to book
1. Request an appointment online
2. Some appointments can also be booked online via the NHS App. Download the NHS App
3. Telephone: 01903 222 900
GP Forms or Administrative Letters
Please do not book these appointments if you require a GP to complete a form or write an administrative letter for you. Forms should be brought to reception and letters can be requested online, or in writing at Reception. We can then advise you on what action is necessary and if any fees apply. Further information regarding forms and fees can be found here.
Blood Tests and Follow-Up Appointments
Appointments such as blood tests and follow-up appointments that one of our clinicians has asked you to make can be booked at the reception desk, by telephone or by contacting us online.
Sickness Certificates (Fit Notes)
You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.
Travel Vaccinations
Information and advice for travelling abroad.
Home Visits
Home visits are available and are arranged at the discretion of the doctor.
Requests for a home visit should be made before 10:30am but please do not request one unless the patient is genuinely too ill to come to the surgery.
Telephone: 01903 222 900
Out of Hours
Life Threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself – for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent But Not Life Threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-urgent
Use NHS 111 if:
- You need help now, but it’s not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.
Change or Cancel an Appointment
If you are unable to keep your appointment, please give us as much notice as possible so that your appointment can be offered to someone else.
Ways to cancel
Please get in touch as soon as possible, and at least 30 minutes before your appointment time. This will enable us to offer your appointment to someone else.
1. Telephone us on 01903 222 900.
Please remember that there may be a shortage of appointments and when you fail to attend you have prevented someone else from being seen in your place. On average about 230 appointments are missed each month.
Cancellations notified less than 30 minutes before the appointment time will be recorded as failure to attend (DNA).
Repeated failure to attend booked appointments is a significant waste of NHS resources.
Clinicians, Clinics and Referrals
We have a variety of clinicians at St Lawrence Surgery, besides Doctors, who are able to treat, prescribe and refer patients when necessary. Paramedic and Nurse Practitioners can help with many medical conditions, acute and chronic injuries, injections, minor ailments, child conditions and much more.
We offer a variety of clinics, Monday to Friday, including Family Planning, Microsuction, Diabetes, Smoking, Respiratory (COPD and Asthma), Phlebotomy, NHS Health Checks. Home visits are available for patients who are too ill/frail to attend the Practice. Please remember a Doctor can see four patients in the time it takes to make one house call.
If you need to be seen by a specialist, we are committed to ensuring that whenever possible you receive a timely outpatient appointment with a provider of your choice. Your GP will forward your referral to the Referral Support Team (RST) at NHS Coastal West Sussex Clinical Commissioning Group, who will help you to make an informed choice. In accordance with the NHS Constitution, you have the right to choose when and where you wish to be treated in a timely manner. Following discussion with you, the RST will send your referral on to the hospital or community provider of your choice, who will then contact you to confirm your appointment.
If you have any questions or concerns about your information being passed on to the RST then please speak to a member of the Practice Team. Information will only be shared when you have agreed with your GP that a referral is the best course of action.
Top Tips for visiting your GP
Is your issue urgent? Do you need to see a specific GP?
Is it important you are seen quickly or would you rather wait for an appointment with a particular GP? If you have a long-term illness would you benefit from seeing a GP who knows your history personally?
Take notes to help you
Before you see your GP, be clear in your own mind what you want to say. Make a note of your symptoms, worries and any questions that you would like to ask.
Many problems? See if you can book a double appointment
If you have a number of issues that you would like to discuss with your GP, see whether it is possible to book a double appointment to give you more time to talk them through.
Take a list of your medicines - prescribed or otherwise
Bring a list of any medication you are taking, including over-the-counter and/or alternative medicines, or anything prescribed after a hospital visit. This includes tablets, liquids or creams. Your GP needs to know about everything you are taking.
Discuss important things first and stick to the point
Make sure you tell the doctor about the important things first and try to get to the point. Do not feel you have to justify being there or leave your main concern to the end.
Not clear on treatment plan? Ask again
Make sure you fully understand the next steps before you leave the room. If you do not understand, then do not be afraid to ask your GP to go through the plan again.
Ask who to contact if you have any more questions
You may think of questions that you would like to ask after your appointment. Find out who you can contact to ask questions, as well as any support groups that can provide reliable information.
If you need support, take a relative, carer or friend
If you feel your situation needs it, take a relative or friend for support. They can help you understand or explain.
Unhappy? Ask to see another GP
If you are not happy, you can ask to see another GP in the practice. You can also change GP practices, but you should as a first step always discuss your concerns with a practice staff member first.
Safe Surgeries
Armed Forces veteranfriendly accredited
GP practice
Pride in
Practice
Gold
disabilityconfident Committed
Providing NHS Services
Contact
St Lawrence Surgery
79 St Lawrence Avenue
Worthing
West Sussex
BN14 7JL
Telephone: 01903 222 900